Do I have to buy tickets and Passes on Eventbrite?
No. You are welcome to come in person. Also if you want to pay by cash or check, please come by the box office. If you are interested in group sales, please email boxoffice@jaxfilmfest.com or come by:
BOX OFFICE and WILL CALL (10/16-10/31):
Festival Central HQ
Hampton Inn at 1331 Prudential Drive
904-396-7770
Mon-Fri 11AM-1PM /5PM-7PM | Sat 10AM-12PM | Sun 3PM-5PM
FestivalCentral (11/1-11/4):
Jacksonville Public Library Main Branch
303 N. Laura Street
904-630-2665
Thu/Fri/Sat 9AM-last event
Sun - all box office will be on site at the Ponte Vedra Concert Hall
What's the difference between the ALL ACCESS Pass and the PREFERRED ACCESS pass?
The ALL ACCESS Pass is not the ALL ACCESS pass from years past…The ALL ACCESS Pass means just that: ALL ACCESS - you may attend every single published screening, workshop, party and event PLUS you will be invited to an exclusive Meet the Director Cocktail Party in the Barnett Room at the Florida Theatre (Thurs), "Cocktails and Conversation with Marc Gobe" (Fri), Sponsor and Filmmaker Recognition Reception (Sat) and free admission or drink specials at the Afterparties.
The Preferred Access Pass gets you all screenings, workshops, parties and events that are on the program (with the exception of Women in Filmmaking Luncheon and the Sponsor/Filmmaker Recognition Reception).
What should I know about Passes?
PASS HOLDERS should arrive a minimum of 20 minutes BEFORE screening / workshop / event selected in order to ensure being seated.
ALL PASS HOLDERS must RSVP to boxoffice@jaxfilmfest.com for the following: The Last Flight of Petr Ginz, Andrew Bird: Fever Year (all screenings), Veer, That's What She Said (all screenings), Messenger of the Truth, Saturday Night Screening, ALL workshops / panels, WIF Luncheon and Sponsor & Filmmaker Reception (Sat eve). If you have rsvp'ed and find you will not be able to attend, please email boxoffice@jaxfilmfest.com to release your seat. If you have not RSVP’d, and there is room, you will absolutely be able to enter.
ALL seats will be released for sale 10 minutes before screening / workshop / event commences. This includes RSVP's from ALL-ACCESS Pass, PREFERRED ACCESS Pass, SCREENING Pass, and INFORMATION Pass. We apologize in advance for any inconvenience this causes; however please note that this will keep screenings running on time.
If I'm late, can I still come in?
ALL seats will be released for sale 10 minutes before screenings and workshops/panels commence. No one will be seated 20 minutes after a screening begins.
Are there ID requirements or an age limit to enter the event?
All ticket holders attending Mix 'n Mingles, receptions or other events where alcohol is served will be required to show ID; and wear a WRISTBAND at ALL times. NO ONE without ID and a WRISTBAND will be served or sold alcohol. If anyone is in any way responsible for giving alcohol to a minor, they will be barred from the 10th Annual Jax Film Fest and no refunds will be issued. If any minors are caught with alcohol, they will be barred from the 10th Annual Jax Film Fest and no refunds will be issued.
What are my transport/parking options getting to the event?
What can/can't I bring to the event?
Welcome, we're glad you came!
While cameras and recording devices are allowed, no content of any kind (screenings, workshops, panels) is allowed to be recorded or filmed without prior written approval. During Q&A’s and / or parties, pictures and recordings are permissible. Cell phones must be turned OFF during screenings / workshops /panels.
Are all the screening / workshops / events "family-friendly"?
There are many identifiable family-friendly screenings and functions. When NOT identified as "family friendly" please use your discretion and / or contact the Box Office for further information at boxoffice@jaxfilmfest.com.
Who can I contact with additional questions?
For questions regarding the Festival please email: info@jaxfilmfest.com
For tickets/passes please email: boxoffice@jaxfilmfest.com
For volunteer information please email: volunteer@jaxfilmfest.com
Can I still volunteer for the 2012 Jax Film Fest?
Absolutely! For more information please contact: volunteer@jaxfilmfest.com
Is my registration/ticket transferrable?
Tickets issued are for individual screenings / workshops / panels / events. If you have a question please contact boxoffice@jaxfilmfest.com .
Do I have to bring my printed ticket to the event?
YES!!! Please PRINT and bring your ticket(s) to the event entrance, or have them available on your smart phone.
What is the refund policy?
Once the festival commences on Nov 1, NO REFUNDS will be issued. For further information regarding this policy please contact boxoffice@jaxfilmfest.com.
Will there be AWARDS given out at the 10th Annual Jax Film Fest?
Two awards will be given at the festival itself- the Screenwriting/Pitch Winner and the Young Filmmaker shorts winner. All other Awards will be announced and promoted through social media shortly after the festival ends.
Why aren’t all the films on the website? Why can’t I see everything right now?
We are moving at lightning speed to get all film information uploaded to the site as fast as our team can… however sometimes there can be one hold up or another that would bore you to death… suffice it to say- as soon as all is clear- we will upload all info. However- all tickets are available on Eventbrite… so if you know what you are looking for, you can easily use the tickets link, go to the tickets page on Eventbrite and buy your seat!